FAQ

EXTENSIONS

Are your extensions 100% human hair?

Yes. We only use Remy hair, which is selected and processed locally.

Can they be dyed or styled with heat?

Yes, but with caution. We recommend using a professional to avoid damaging the fiber.

How long do your extensions last?

Up to 18 or 24 months with proper maintenance, depending on the installation method.

CARE

How do I wash my hair extensions?

Use gentle products, free of sulfates and alcohol. Always detangle before washing.

Can I sleep with my hair extensions?

Yes, provided they are dry. A silk bonnet is recommended.

How to preserve their softness?

Avoid excessive rubbing, moisturize regularly, and store them in a dry place.

MANUFACTURING & ETHICS

Where are your extensions made?

Our extensions are made from natural hair conditioned in our workshop in Quebec. Each strand is handcrafted.

Are your products tested on animals?

Never. We are 100% cruelty-free.

Do you use harsh chemicals?

No. Our formulas exclude endocrine disruptors, harsh sulfates, and toxins.

ORDER & CONTACT

How can I visit your showroom?

Book online or contact us directly for a personalized appointment.

What is your response time?

We respond to all requests within 24 to 48 business hours.

Can I order from abroad?

Yes. We offer international delivery depending on the areas served.