FAQ

EXTENSIONS

Are your extensions 100% human hair?

Yes. We only use Remy hair, which is selected and processed locally.

Can they be dyed or styled with heat?

Yes, but with caution. We recommend using a professional to avoid damaging the fiber.

How long do your extensions last?

Up to 18 months with proper maintenance, depending on the installation method.

INTERVIEW

How do I wash my hair extensions?

Use gentle products, free of sulfates and alcohol. Always detangle before washing.

Can I sleep with my hair extensions?

Yes, provided they are dry. A silk bonnet is recommended.

How to preserve their softness?

Avoid excessive rubbing, moisturize regularly, and store them in a dry place.

MANUFACTURING & ETHICS

Where are your extensions made?

In our workshop in Quebec. Each strand is worked by hand.

Are your products tested on animals?

Never. We are 100% cruelty-free.

Do you use harsh chemicals?

No. Our formulas exclude endocrine disruptors, harsh sulfates, and toxins.

ORDER & CONTACT

How can I visit your showroom?

Book online or contact us directly for a personalized appointment.

What is your response time?

We respond to all requests within 24 to 48 business hours.

Can I order from abroad?

Yes. We offer international delivery depending on the areas served.